Cannot Authenticate

[lsimon]

Looking for some assistance:

We have installed rstudio on a rhel7.4 server and since then cannot authenticate to server.
We are using local password and shadow files.
We get a error on the screen:

Error:Incorrect or invalid username or password.

Believe i have the correct pam rstudio file:

cat rstudio

#%PAM-1.0
auth [user_unknown=ignore success=ok ignore=ignore default=bad] pam_securetty.so
auth       substack     system-auth
auth       include      postlogin
account    required     pam_nologin.so
account    include      system-auth
password   include      system-auth
# pam_selinux.so close should be the first session rule
session    required     pam_selinux.so close
session    required     pam_loginuid.so
session    optional     pam_console.so
# pam_selinux.so open should only be followed by sessions to be executed in the user context
session    required     pam_selinux.so open
session    required     pam_namespace.so
session    optional     pam_keyinit.so force revoke
session    include      system-auth
session    include      postlogin
-session   optional     pam_ck_connector.so

[EconomiCurtis]

Since this issue appears to be connected to an RStudio Pro product, we are going to refer it to premium support (https://support.rstudio.com/hc/en-us/requests/new)

Should a generalizable solution be reached we'll be sure to return here and share that.