Connect Scheduler not running after server update

Hi,

We have a bunch of scheduled runs on RSC that have failed to run without any error messages after an update of our server to 2021.08.2. There was a previous issue like this in 2020 where there was a bug in the product. Is there a similar thing going on now or a way to fix as a lot of critical reports are down.

Thanks

Rika

Hey @Rikagorn ! Thanks so much for reaching out here! Please reach out to our support team at support@rstudio.com so that we can set you up with some diagnostic logging and get things sorted for you! If you can link this thread, that will help us close the loop when we figure out what's going on.

We tried to reproduce your issue and were unable to, so as far as we are aware, there is not a bug. However, we definitely want to get to the bottom of what is going on!!

It helps us get started if you can also send us a diagnostic bundle:

Thanks so much! I've reached out to support and will update once we know more. Thanks as always for your help!

1 Like