Dependency is not satisfiable: libc6 (>= 2.7)

Hi, I am trying to install Shiny Server on Ubuntu following the instructions Shiny Server - Posit. In the last step, after I run the command sudo gdebi shiny-server-1.5.21.1012-amd64.deb, I got the following error.
Dependency is not satisfiable: libc6 (>= 2.7).
Does anyone know how to solve this?
Thanks.

hello @Binbin_Zhao,

sorry ot hear about your trouble. I cannot reproduce your issue with Ubuntu Bionic (18.04 LTS), Ubuntu Focal (20.04 LTS) and Ubuntu Jammy (22.04 LTS).

Can you please help understand me which Ubuntu version you are using ?

Many thanks,

Michael.

PS: I have built a Dockerfile that contains all the necessary steps for successfully installing shiny server on the mentioned Ubuntu distributions. Copying it here for reference (you can specify the Ubuntu version via the --build-arg argument (e.g. --build-arg DIST=jammy)

ARG DIST="focal"

FROM ubuntu:${DIST}

ENV DEBIAN_FRONTEND=noninteractive

RUN apt-get update && apt-get install -y software-properties-common wget ca-certificates && \
    wget -qO- https://cloud.r-project.org/bin/linux/ubuntu/marutter_pubkey.asc | \
        tee -a /etc/apt/trusted.gpg.d/cran_ubuntu_key.asc && \
    add-apt-repository "deb https://cloud.r-project.org/bin/linux/ubuntu $(lsb_release -cs)-cran40/"

RUN apt-get update && \
    apt-get install -y --no-install-recommends make \
                            g++ \
                            r-base=4.3.2-1.`echo $(lsb_release -rs) | sed 's/\.//'`.0
RUN R -e "install.packages('pak', repos = sprintf('https://r-lib.github.io/p/pak/stable/%s/%s/%s',.Platform\$pkgType,R.Version()\$os,R.Version()\$arch))"

RUN if [ ${DIST}=="bionic" ]; then apt-get install zlib1g-dev -y; fi

RUN R -e "dist<-system('lsb_release -cs',intern=TRUE); options(repos=sprintf('https://packagemanager.posit.co/cran/__linux__/%s/2024-02-09',dist));options()\$repos;pak::pkg_install('shiny@1.8.0')"

Hi, @michaelmayer ,
Thanks for your reply and help.
The version is Ubuntu 22.04.3 LTS (GNU/Linux 6.2.0-1017-aws aarch64) and it is a AWS server.
I am not quite familiar with Docker, when I try to build with the command
sudo docker build --build-arg UBUNTU_VERSION=22.04.3 -t human_mice_gene:tag .
I got the following error
Thanks,
Best,
Binbin

3.665 The following packages have unmet dependencies:

3.853  r-base : Depends: r-base-core (>= 4.3.2-1.2004.0) but it is not going to be installed
3.853           Depends: r-recommended (= 4.3.2-1.2004.0) but it is not going to be installed
3.876 E: Unable to correct problems, you have held broken packages.
------
Dockerfile:12
--------------------
  11 |     
  12 | >>> RUN apt-get update && \
  13 | >>>     apt-get install -y --no-install-recommends make \
  14 | >>>                             g++ \
  15 | >>>                             r-base=4.3.2-1.`echo $(lsb_release -rs) | sed 's/\.//'`.0
  16 |     RUN R -e "install.packages('pak', repos = sprintf('https://r-lib.github.io/p/pak/stable/%s/%s/%s',.Platform\$pkgType,R.Version()\$os,R.Version()\$arch))"
--------------------
ERROR: failed to solve: process "/bin/sh -c apt-get update &&     apt-get install -y --no-install-recommends make                             g++                             r-base=4.3.2-1.`echo $(lsb_release -rs) | sed 's/\\.//'`.0" did not complete successfully: exit code: 100

This is very helpful feedback and now your Dependency is not satisfiable error makes sense - you are using Ubuntu Linux 22.04 LTS (code-named "Jammy") which is great - the problem though is that you are using aarch64 architecture which means you have some ARM CPUs. Shiny Server however is built for the x86_64 architecture which is incompatible with aarch64.

I will see if I can find out if there are any plans to release an ARM build for shiny server but for the time being I would suggest you to use a different, x86_64 compatible instance for your Shiny Server setup. Any instance type that does not have the g at the end of its name (g for AWS Graviton) will work.

Thanks so much, Michael, very helpful.