dynamic nomogram

I made a dynamic nomogram. It looks like there is only one user who can access the online dynamic nomogram. How can I let many users to access my dynamic nomogram? Do I need to buy the specific plan.

Thank you

I assume you are talking about a Shiny application deployed to shinyapps.io?

Could you say more about what is happening such that only one user can access your application?
Is there anything useful in the application's logs?

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