Hi there,
I am teaching a group of undergraduate students who are all using R Studio Cloud. There are three issues we are running into:
- Many students are getting intermittent errors that say "status code 403." For some, they get the error every few minutes and have to restart their R Cloud. Then, they get it again minutes later. Any suggestions with this?
- Some (fewer) students log into R Cloud and find that all of the scripts, global environment, EVERYTHING is gone. It's as if they have opened up their project for the very first time--empty console, empty file window, empty global environment. Is there a way for them to recover their work?
- One student found that when they tried to open their project they were forever stuck at the screen that says "opening project" (see attached) and it would continue spinning indefinitely. Eventually, they created a new project and started over.
I apologize for lack of detail. It's really hard to provide great detail when it is happening to my students rather than to me. I wish I could give you screen shots and project numbers, but it is happening intermittently to many students. The students are SO frustrated on top of learning R for the first time. Any help you can give is greatly appreciated.
Sherryse