Error from shinyapps.io : An error has occurred Unable to connect to worker after 60.00 seconds; startup took too long.

[Massimo66]

Hi all,
I have an app on my shinyappsio that has been working well for over a year without any kind of problems. This morning i get this error
An error has occurred
Unable to connect to worker after 60.00 seconds; startup took too long.

The data are on googledocuments and are only 200Kb size
I tried to change the Startup Timeout from 60sec to 180sec.
I deleted and deployed again the app without success...

Launching the app from RStudio works very well.

Please any suggestion
Thanks very much
Massimo

[andresrcs]

What the logs of your app say? Any chance you could provide a reproducible example (reprex) illustrating your issue?

Shiny debugging and reprex guide

Shiny issues can be challenging to resolve relative to other problems with your code or statistical methods. Shiny apps are often large, complex projects with interacting files. When seeking help from others it is considered polite to: First, do your best to work through RStudio's debugging tools to diagnose your issue on your own. Often those shiny logs and tracebacks are useful to others trying to help out. Second, strive to minimize the effort required to replicate your issue. You can do this with a reproducible example ("reprex"). Shiny Debugging Errors in Shiny code can be difficult to track down. If you don't know where your problem is coming from, you can track it down with some o…

[Massimo66]

Hi andresrcs,
thank you for the answer.
I wold like to provide you a reprex, the only thing I have is the logs of my shiny apps after error occured ( please note that I've any error in my shiny app, the error is in the load this page https://izslerbg.shinyapps.io/cc-bergamo/ ) I can't find in reprex guide any indication how to reprex logs. There is no way to load in this response the logs.
PS: since i posted this issue another app fall down with the same error... app that works well for at least a year, until now!
Massimo

[andresrcs]

@Massimo66

I can't find in reprex guide any indication how to reprex logs. There is no way to load in this response the logs.

You just have to log into your account in shinyapps.io, check your logs for that app and paste the content here

[Massimo66]

FIXED!

After rename my dataset on googledocuments, re-deployed app still works.

Massimo