Error when trying to launch R 3.2.5: The Application Virtualization Could not launch client

I just joined this community. I have a question I don't knw where ask it.
I am trying to help a colleague who is getting this message when trying to launch R 3.2.5:

The Application Virtualization Could not launch client.

Please help if you can or direct it to proper place. Many thanks

Ahoy and welcome to community.rstudio.com.

Are you/they launching R via RStudio IDE? or just via the R application? (Differentiating R from RStudio)

The following info can help to diagnose startup issues.

Error Information:

Description of issue -

Attempted steps taken to fix -

System Information:

  • RStudio Edition: (Desktop or Server)
  • RStudio Version:
  • OS Version:
  • R Version:
  • Output your diagnostics report (if possible):

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