Error when trying to reconfigure the size of instance for Shiny app deployed on shinyapps.io

shinyappsio

#1

I have deployed an app to shinyapps.io, however are running into memory issues (getting 'Out of memory!' messages in the logs).

When I try to configure the size of the instance running the app, I am getting an error message that I can't seem to resolve. This issue has been posted on github under rstudio > rsconnect (here - https://github.com/rstudio/rsconnect/issues/271) but has no responses to date, I am hoping this forum may be able to assist...

Command and error:

> rsconnect::configureApp("GLORIA_Demo_1000_LaTrobe_Street", size = "xlarge", account = "brintelligence")
Error in client$configureApplication(application$id, propertyName, propertyValue) : 
  attempt to apply non-function

#2

I was able to reproduce this error - in the meantime, is this something that you have tried to do in the shinyapps.io UI?

If you go to Settings -> General -> Instance, you should have the ability to change the app settings directly until we can fix whatever is going on here.


#3

Moved this to RStudio Cloud, where it will be more visible to the relevant developers. I also updated the Github issue with some details of my debugging.


#4

Sorry Cole, this is not RStudio Cloud.
We do monitor the shinyappsio tag.
Putting back to the Shiny category.


#5

Until the rsconnect issue is resolved, you should be able to change the instance size using the shinyapps.io admin dashboard.


#6

Woops! Sorry about that :slight_smile: So the shinyappsio tag was helpful - 50%!


#7

Hey Cole. Just went back in through the shinyapps UI and followed your instructions to resize the instance (I needed to upgrade our plan). Apologies, I honestly didn't realise I could make config changes via the UI, I don't know how I didn't stumble across the Settings tab within the Applications area ("D'Oh"). Thanks for your support on this one...!


#8

No worries at all! Glad we could help :slight_smile: You did uncover a legitimate bug, so thanks for improving the service!