paid / Allendale, MI / full-time
Experience with Linux, Slurm, HPC environments.
Familiarity with and demonstrated utilization of scripting (examples, Python, R, etc.)
Active Directory administration.
Microsoft Hyper-V or VMWare administration.
Summary
This position is responsible for monitoring, supporting, and optimizing research computing systems across environments.
PRIMARY DUTIES
- Manage the daily operations of the Academic Research Computing (ARC) team across colleges, working directly with faculty, students, and staff to provide exemplary service.
- Directly supporting students and faculty in their academic research and curricular computing needs.
- Ensure high availability of advanced technologies through monitoring of lab environments both virtual and physical.
- Marshal research projects through onboarding, maintenance, and offboarding processes while ensuring compliance with applicable regulations (HIPAA, FERPA, GDPR etc).
- Regularly collaborate with team members, internal offices, vendors, and suppliers in support of enterprise-class research applications and platforms from various product portfolios.
- Monitor, maintain, support, and optimize enterprise research systems to ensure minimum disruption to students, faculty, and staff.
- Ensure designated platforms and solutions are following internal standards and adhere to internal policies.
- Provide advanced support for requests escalated from IT-Services front line support and other team members, taking ownership to thoroughly identify, document, and resolve issues.
- Serve as subject matter expert in multiple technologies, maintaining in-depth technical and functional awareness and competency in assigned areas as they relate to academic research computing.
- Prepare operational and technical documentation for multiple audiences, maintain related knowledge base article content.
- Maintain awareness of industry trends and emerging technologies to recommend growth opportunities for the team and to apply new skills to day-to-day work.
- Perform other duties as required/assigned by manager.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Bachelor's degree
- Minimum two years professional experience demonstrating the following:
- Technical expertise and demonstrated proficiency in Microsoft operating systems in both virtual and physical computing environments.
- Experience working in a multi-disciplinary team and ability to communicate effectively with colleagues and end users possessing varying technical skillsets.
- Ability to gather and refine requirements to thoroughly understand requests, then document proposed scope of work to implement solutions.
- Knowledge of modern IT infrastructure and computing environments including on-prem, hybrid, and cloud-based technologies for servers, storage, and networking.
- Working knowledge of client/server networking protocols and components including TCP/IP, DNS, DHCP, etc.
- Understanding and demonstrated experience working with one or more of HIPAA, FERPA, GDPR protected data security.
KNOWLEDGE, SKILLS, AND ABILITIES PREFERRED
- Advanced degree or technical certification in relevant area of expertise.
- Experience working in or supporting technology for higher education settings.
- Experience with Linux, Slurm, HPC environments.
- 2 or more years professional experience with the following:
- Familiarity with and demonstrated utilization of scripting (examples, Python, R, etc.)
- Active Directory administration.
- Microsoft Hyper-V or VMWare administration.
- Knowledge of Monitoring and Management Platforms.
- Knowledge of system security.
This position is responsible for monitoring, supporting, and optimizing research computing systems across environments.
Apply to this position
Open Positions - GVSU Jobs - Grand Valley State University - Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter and resume.