Learning Data Analyst - Facebook

Learning Data Analyst

Full-Time / AUSTIN, TX


Facebook is looking for a Learning Data Analyst to join the Global Operations Learning Intelligence & Analytics team. The Learning Data Analyst will be able to apply their expertise to tackle Learning Measurement and Analytics challenges. The ideal candidate will have a background in a quantitative or technical field, will have experience working with large data sets, and will have some experience in data-driven decision making. You are focused on results, a self-starter, and have demonstrated success in using analytics to drive the understanding and solution of complex learning problems. This is an exciting opportunity to support a growing team at Facebook while driving social impact and strengthening user trust in our products. This position is full-time and will be based in our Austin office.

LEARNING DATA ANALYST RESPONSIBILITIES

  • Apply your technical expertise to help solve, inform, influence, support, and execute Global Operations Learning decisions

  • Use tools and programming languages like Tableau, R, Python, Excel, and other internal tools to work efficiently and at scale

  • Maintain code-base (SQL) used to drive self-service tools, and recommend opportunities for improvement

  • Create and iterate on solutions and dashboards to empower operational and exploratory analysis

  • Collaborate with other teams on shared goals or dependencies and maintain effective communication with relevant stakeholders

  • Document requirements with stakeholders on broader changes to core dashboards and solutions

  • Role requires up to 20% travel

MINIMUM QUALIFICATIONS

  • BA/BS in a field that emphasizes data analysis and visualization (e.g., computer science, social sciences, physical sciences, math, engineering, or statistics), or equivalent work experience

  • 5+ years experience with SQL (or similar language aimed at querying relational databases)

  • 5+ years of experience working with data visualization tools

  • Proficiency with Excel (conditional formulas and formatting, charting, etc.)

  • Proficiency with data management, validating and auditing data and reports from multiple systems

  • Proficiency manipulating large data sets through statistical software or other methods

  • Proficiency initiating and driving projects to completion with minimal guidance

  • Proficiency processing and analyzing data sets, interpreting them for making business decisions

  • Proficiency communicating the results of analyses with product and leadership teams to influence the overall strategy

  • Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment

PREFERRED QUALIFICATIONS

  • Advanced degree in Computer Science, Learning Sciences, Operations Research, Econometrics, Statistics or related technical field

  • Experience working directly with Operations and/or Customer Support teams' learning challenges

  • 2+ years of development experience in Python, R or similar scripting languages

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.


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