I too have been locked out of my project with a pending due date. I have installed RStudio Desktop but I need to retrieve my project files from the cloud. How were you able to contact support? My ID is 718841.
Thank you,
Kris
Hi @Kris_Roth,
I can help you with this -- is 718841 your account id, or your project id?
Thanks,
Mel
I am having the same problem! I need to retrieve my files as well. I am a student and all of my homework code is in this project. Is there any way I can download the project? The project link is: rstudio.cloud/project/1581142 . Please let me know!
Hi There, I can help you out with this. I will send you a DM shortly.
Jenn
Hi I have the same problem. I use RStudio Cloud for my coursework, but unfortunately I've exceeded my use time for this period. I need to access my projects, and kindly request your help to do so.
Thank you very much in advance.
Sincerely,
Hi Laia, I can help you with this. I will send you a DM shortly.
Jenn
Hi, unfortunately I have the same issue with my project (id 1714627) and need to access it asap. Please could you help me download my project folder? Many thanks.
Hi Kingy, we can help you out. I'll send you a DM shortly.
Robby
1 Like
I need to download an important project in RStudio Cloud, but I reached the limit for project hours. I'm desperate 
Can someone help me? Thanks!
project url: https://rstudio.cloud/project/1721761
I need to download an important project in RStudio Cloud, but I reached the limit for project hours. I'm desperate Can you help me? Thanks!
project url: https://rstudio.cloud/project/1721761
Hi Larissa, we can help out. I'll send you a DM shortly.
Robby
Good day! Could you please help me too? I have a project, but I couldn't get my code because I have exceeded project hours. Here is a link to the project that I need to pass.
Internal name:jferroya
ID: 520328
If possible, can I have a copy of all my works too?
Hope you could help me. Thank you in advance.
Hi Juan Manuel,
We can help you out - we will direct message you shortly.
I have te same problem!! I need to download an important homework... @Robby Can you help me?
Thank youuuu!!!
ID: 679645
Project: https://rstudio.cloud/project/1701952
No problem - we can help you out and will send you a direct message shortly.
1 Like
I work in RStudio Cloud and I need help because I can‘t figure out how to download my Rscript from my Browser (Safari). Has anybody got any advice for me?
Project URL: https://rstudio.cloud/project/1852555
Hi I need to download my assignments. Can you please help me also? Thank you.
Hi David,
Yes we can help you out - we will send you a direct message shortly.
Hi @Robby,
We have the same problem. Please help to retrieve the files of our project: https://rstudio.cloud/spaces/95797/project/1833031
Thanks a lot!