Need to download projects

I too have been locked out of my project with a pending due date. I have installed RStudio Desktop but I need to retrieve my project files from the cloud. How were you able to contact support? My ID is 718841.
Thank you,
Kris

Hi @Kris_Roth,

I can help you with this -- is 718841 your account id, or your project id?

Thanks,
Mel

I am having the same problem! I need to retrieve my files as well. I am a student and all of my homework code is in this project. Is there any way I can download the project? The project link is: rstudio.cloud/project/1581142 . Please let me know!

Hi, unfortunately I have the same issue with my project (id 1714627) and need to access it asap. Please could you help me download my project folder? Many thanks.

Hi Kingy, we can help you out. I'll send you a DM shortly.
Robby

1 Like

I need to download an important project in RStudio Cloud, but I reached the limit for project hours. I'm desperate :frowning_face: Can someone help me? Thanks!

project url: https://rstudio.cloud/project/1721761

I need to download an important project in RStudio Cloud, but I reached the limit for project hours. I'm desperate :frowning_face: Can you help me? Thanks!

project url: https://rstudio.cloud/project/1721761

Hi Larissa, we can help out. I'll send you a DM shortly.
Robby

Hi @bephonka,

We can help you out -- I'll send you a DM shortly.

Mel

Good day! Could you please help me too? I have a project, but I couldn't get my code because I have exceeded project hours. Here is a link to the project that I need to pass.

Internal name:jferroya
ID: 520328

If possible, can I have a copy of all my works too?
Hope you could help me. Thank you in advance.

Hi Juan Manuel,

We can help you out - we will direct message you shortly.

I have te same problem!! I need to download an important homework... @Robby Can you help me?
Thank youuuu!!!

ID: 679645
Project: https://rstudio.cloud/project/1701952

No problem - we can help you out and will send you a direct message shortly.

1 Like

I work in RStudio Cloud and I need help because I can‘t figure out how to download my Rscript from my Browser (Safari). Has anybody got any advice for me?

Project URL: https://rstudio.cloud/project/1852555

Hi I need to download my assignments. Can you please help me also? Thank you.

Hi David,

Yes we can help you out - we will send you a direct message shortly.

Hi @Robby,

We have the same problem. Please help to retrieve the files of our project: https://rstudio.cloud/spaces/95797/project/1833031

Thanks a lot!

We can get you unstuck and will send you direct message shortly.

Hi, I have a similar issue. I was playing with RStudio Cloud when it was still beta and in one of the projects, I experimented a bit with renv. Now that the free-account restrictions apply, I cannot open the project anymore (fail with error SBOX_FATAL_MEMORY_EXCEEDED). I guess the renv start up routine somehow exceeds the quota.

Now, I have there a couple of uncommitted changes that I'd like to take a look at. But without opening the project, I can't seem to find a way around it.

Any help would be much appreciated.

On the surface, this doesn't sound like an issue with the Free plan limits - unless you were granted a memory limit upgrade during the beta period and increased the memory allocated to the project. Either way, if you post the URL for the project, we can take a look - to get the project's URL, right click on the project in your projects listing, and choose "Copy Link Address" from the menu that appears.