R and RStudio have kind of fallen into my lap. I was assigned the task of installing them on a server, though up until then, I'd never heard of either, so please be kind. I've already scoured the Internet as best I could, but have been unable to find a solution so far. I have them installed on CentOS 7. R is 3.5.0-1.el7.x86_64, RStudio Server is 1.0.143-1.x86_64.
I have a few users who are reporting they are getting a "Page Unresponsive" message when they log into RStudio in their browsers. I am able to log in just fine and don't get this message, but I don't do anything else with it. Others, who write code in it, are able to log in and work without the message appearing for them. It's just these 2 users who cannot. I've already restarted the service as well. To make matters more complicated, it would seem all of the users are on the other side of the world so real-time troubleshooting with them is not possible.
Have any of you encountered this? What would you suggest as a fix?