Project freezes on opening

Hello,

My project, https://rstudio.cloud/project/1099174 freezes immediately after opening. I have tried it in two different browsers, tired clearing cache with no effect. Any way I can recover the files from the project?

Thanks.

Robert

Judging from recent posts this can happen due to conditions of the host server, and requires intervention on their end to set things to right. I'll flag it for attention and hope that the appropriate RStudio tech gets back to you with a resolution.

Hi Robert,

This is Omar Baba from the RStudio cloud team. Sorry for your inconvenience. Are you able to re-launch the project?

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Hi Omar,

No, the whole page is frozen and I can't access the relaunch option.

Robert

My project is freezing as well. It is project given by https://rstudio.cloud/project/831802.
Thanks,
Curtis

I just made my own post but maybe it's related... the project was frozen then I clicked the stop button because it froze while loading a csv. Then it wiped all my data products...
I want to reset my cloud project back an hour or recover the data some other way. Is that possible?

3 posts were merged into an existing topic: Help me get my project back - froze then wiped everything

Kibbutzing. If the file had never been saved, there would be nothing on the remote server to restore from. (Hope that hasn't happened. I hate when it happens to me.)

It is working now. Sorry for the delayed response! Thank you!

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Could you please try to start the project again? Your R session was not responsive and had to be forcefully restarted.

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Hi Omar,

That worked. I am able to access it again. Thank you!

Robert

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Curtis, can you please try logging in again?