I teach R, using Posit Cloud, in several of my courses. This past Summer, for the first time, I used the monthly subscription method to give my students access to the space I use for my classes.
I also had space(s) for another class, which I teach in the Fall - which I understood would continue existing, even when I got to the point that the subscription was up (and officially I would not have any free space). This is how it always worked in previous years. When I canceled the subscription, the email also said: "Note that none of your spaces or projects will be deleted (...)". All this time, during Summer, I could indeed see the space(s) I need for my Fall class.
I am now teaching this class (Fall semester) and out of the blue, without any warning, my whole class space is gone. Including all the projects and scripts I need to share with my students. This was basically still the space from last year; no students were added yet. It had just been sitting there, and now it is gone...
Who do I contact about this? I assume this can somehow be restored??
I need to get my students started with R next week, any help would be appreciated!