R Studio Startup Failure

[acorasupport]

Hi,

I've installed RStudio for a customer but when its opened, the program instantly crashes and gives a failure report.

R Session Startup Failure Report

RStudio Version

RStudio 2022.07.1+554, "Spotted Wakerobin" (7872775e, 2022-07-22) for Windows

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) QtWebEngine/5.12.8 Chrome/69.0.3497.128 Safari/537.36

Error message

[No error available]

Process Output

The R session exited with code -1073740791.

Error output:

[No errors emitted]

Standard output:

[No output emitted]

Logs

C:/Users/m000058/AppData/Local/RStudio/log/rsession-M000058.log

2022-08-25T12:47:05.659803Z [rsession-M000058] WARNING findProgramOnPath returns wrong result: C:\Users\m000058\AppData\Roaming\TinyTeX\bin\win32\pdflatex.exe != C:/Users/m000058/AppData/Roaming/TinyTeX/bin/win32/pdflatex.exe; LOGGED FROM: class rstudio::core::FilePath __cdecl rstudio::session::module_context::findProgram(const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &) C:\Users\jenkins\workspace\ide\open-source-pipeline\prairie-trillium\src\cpp\session\SessionModuleContext.cpp:1225
2022-08-25T12:47:09.488006Z [rsession-M000058] ERROR CLIENT EXCEPTION (rsession-M000058): (TypeError) : Cannot read property 'O' of null;|||org/rstudio/studio/client/workbench/views/source/editors/text/AceEditor.java#4516::setScrollSpeed|||org/rstudio/studio/client/workbench/views/source/editors/text/AceEditorMonitor.java#46::monitor|||org/rstudio/studio/client/workbench/views/source/editors/text/AceEditorMonitor.java#70::execute|||com/google/gwt/core/client/impl/SchedulerImpl.java#140::execute|||com/google/gwt/core/client/impl/Impl.java#306::apply|||com/google/gwt/core/client/impl/Impl.java#345::entry0|||rstudio-0.js#-1::eval|||com/google/gwt/cell/client/AbstractEditableCell.java#41::viewDataMap|||Client-ID: 33e600bb-c1b1-46bf-b562-ab5cba070b0e|||User-Agent: Mozilla/5.0 (Windows NT 10.0  Win64  x64) AppleWebKit/537.36 (KHTML, like Gecko) QtWebEngine/5.12.8 Chrome/69.0.3497.128 Safari/537.36
2022-08-25T12:47:09.488006Z [rsession-M000058] ERROR CLIENT EXCEPTION (rsession-M000058): (TypeError) : Cannot read property 'O' of null;|||org/rstudio/studio/client/workbench/views/source/editors/text/AceEditor.java#4516::setScrollSpeed|||org/rstudio/studio/client/workbench/views/source/editors/text/AceEditorMonitor.java#46::monitor|||org/rstudio/studio/client/workbench/views/source/editors/text/AceEditorMonitor.java#70::execute|||com/google/gwt/core/client/impl/SchedulerImpl.java#140::execute|||com/google/gwt/core/client/impl/Impl.java#306::apply|||com/google/gwt/core/client/impl/Impl.java#345::entry0|||rstudio-0.js#-1::eval|||com/google/gwt/cell/client/AbstractEditableCell.java#41::viewDataMap|||Client-ID: 33e600bb-c1b1-46bf-b562-ab5cba070b0e|||User-Agent: Mozilla/5.0 (Windows NT 10.0  Win64  x64) AppleWebKit/537.36 (KHTML, like Gecko) QtWebEngine/5.12.8 Chrome/69.0.3497.128 Safari/537.36

Any help would be appreciated!

[jonathan]

That error code corresponds to 0xC0000409 (STATUS_STACK_BUFFER_OVERRUN). It sounds like R itself may be unable to start. Are they able to use R from RGui?