RStudio Cloud - Max project hours

A Message from RStuido Community Moderators
Please note we have added a support article on handling usage limit questions here


I need to download an important project in RStudio Cloud, but I reached the limit for project hours and I can't access it. I am a student and I don't want to upgrade, I just need my code urgently.

This is my project URL https://rstudio.cloud/project/1721761

Can someone help me? :frowning:

Thank you.


Hi Larissa,

We've sent you a direct message that should help you out - please let us know if you still have an issue.

Thanks,
Robby

1 Like

Hi @Robby, I have also reached the maximum project hours allowed on my account so I cannot access my projects.

I need to be able to download them all so that I can access their code, so please could you also help me out with this?

Account ID: 694228
One of the project codes (if you actually even need that): https://rstudio.cloud/project/1750175

Thanks for any help you can give! :slightly_smiling_face:

Hi _Sean,

Yep, we can help you so that you can access your projects. I'll send you a direct message shortly.

Robby

1 Like

Thanks so much for your help! :grin:

1 Like

Gente, eu estou com o mesmo problema, também sou estudante e fiz um trabalho da faculdade no r studio cloud e não consigo baixar o arquivo pra enviar, pois atingi o limite de horas. :frowning: e preciso entregar o trabalho hoje

Guys, I did a college project in the cloud of studio r and I can't download the file, because I reached the limit of hours. Can someone help me :cry:

Manda o link do teu projeto aqui para eles te ajudarem. Comenta em inglês com o link do projeto e marca esse rapaz chamado Robby.

Hi Robby,

(I posted this message in the other topic yesterday)

As some people said, I also have the trouble that I cannot access my project because of "project hours limit".

I have to access my projects to analyze & download my data in RStudio Cloud, but I reached the limit for project hours and I can't access them. I am a student and I do not want to upgrade (cannot upgrade) the plan.

This is my project URL: https://rstudio.cloud/project/1412147

So, could you help me?

Thank you.

Hi Alicia,

We've replied to you on a different thread - you should be all set.

Thanks,
Robby

Hi Shallabh,

We can help you access your projects. I'll send you a direct message shortly.

Robby

Hi M_S,

We can help you out. I'll send you a direct message shortly.

Thanks,
Robby

1 Like

A Message from RStuido Community Moderators
Please note we have added a support article on handling usage limit questions here

I can access my project now. Thank you for solving my problem!
:smile: :smile:

Hello, sir @Robby. I also have the same problem in getting my code. I am not aware that I already exceeded my limit hours. It just suddenly closed without a proper warning, that's why I didn't have a time to save a copy. My project is due tomorrow and I need help to have a copy of it. Here is the link to the project that I need to pass.

Project code: 1767279
Account ID: 658131

I would like to also have a copy of all my works.
Hope you someone could help me. Thanks in advance

Can i request for my space sincerely because i am not abuser...
https://rstudio.cloud/spaces/6096/projects

Account ID : 187181

Hi Robby,

I have the same problem. I don't think it is fair to shut users out of their files and data, to get them to upgrade. I need to access a project urgently. I am a student and really can't afford to upgrade.
This is my Project URL: https://rstudio.cloud/spaces/94292/project/1712039

Please help me!

Thanks a lot.

Hi veveca,

I replied to another of your posts, so hopefully you're all set. Let us know if that's not the case.

Thanks,
Robby

We can help you out to gain access to your projects. I'll send you a direct message shortly.

Robby