RStudio Cloud - Reaching Max Project Hours

Robby · 2020-10-19T19:00:37.756Z

Have you reached a usage limit with RStudio Cloud?

RStudio Cloud's free tier has a number of project limits. If you exceed these limits you will receive a message and may not be able to access your projects until your next usage period begins.

If you've run into the maximum project hours of the free tier you have a number of options,

You can now Export any project from Cloud without having to open it first, so even if you've exceeded the Free plan limits, you can still access your projects. To do so, go to the Projects listing and click the Export button for the project you want to access. We'll create a .zip file of your project, and you can then download, open and work on it locally on your computer using the the RStudio IDE. To learn more about the RStudio IDE, visit https://www.rstudio.com/products/rstudio/.
You can subscribe to the Cloud Plus plan - for $5 a month, you get the same features as the Free plan, but it includes up to 75 hours per month, and allows you to purchase additional hours as needed. You can find more details and subscribe here: https://rstudio.cloud/plans/plus.

Thanks,
Robby

EconomiCurtis · 2020-10-19T19:00:42.952Z

EconomiCurtis · 2020-10-19T20:31:54.503Z

EconomiCurtis · 2021-01-07T17:31:19.578Z

EconomiCurtis · 2021-01-07T17:32:32.116Z

Rudolf_Jeursen · 2021-02-05T12:43:22.255Z

Hi Robby,

Can you tell me when the monthly projecthours capacity is reset to zero?
My projecthours are almost at the maximum of 15 and the new month february has allready started.

Regards
Ruud Jeursen

Robby · 2021-02-05T14:45:42.246Z

Hi Ruud,

Your monthly usage period begin and end dates depend on when you signed up for your Cloud account.

To see the begin and end date of your current period, go to your Account Overview page. To get there, click on your name on the right side of the header, then click on Account. If needed, you can see the Individual Account section of the Guide (https://rstudio.cloud/learn/guide#accounts) for more details.

This also might be of interest to you - we released a new low cost plan yesterday, called the Plus plan. If you are happy with the Free plan features, but just need additional hours, this plan might make sense for you. More details are at https://rstudio.cloud/plans/plus.

We are also working on two additional features which we hope to release in the next few weeks - one will let you download projects without opening them, so even if you've used up your monthly allotment of hours on the Free plan, you'll be able to export your projects and work on them locally. The second is that we will give you a "grace period" when you reach your hours limit - we'll send you an email letting you know you've reached your limit for the month, but you'll be able to continue to access your projects for the next 48 hours.

Hope this helps - and please let us know if you have additional questions.

Thanks,
Robby

Rudolf_Jeursen · 2021-02-07T12:16:28.116Z

Thanks for ypur quick reply and help, Robby.
I upgraded today to de free-plus plan!
That should be enough for me for the coming months,

Regards, Ruud

Samantha_Tan · 2021-06-13T23:02:50.231Z

Hi there,
I have reached my maximum number of hours and am needing to access a project! Could you help out please?

Account ID: 950795
Project: 978818 and 1006868

Thanks in advance!

Robby · 2021-06-14T13:49:28.172Z

Hi Samantha,

We've recently added a several features that should help you out:

You can now Export any project from Cloud without having to open it first. To do so, go to your Projects listing and click the Export button. We'll create a .zip file of your project, and you can then open and work on it locally on your computer using the installed version of the RStudio IDE.
We added the Cloud Plus plan - for $5 a month, you get the same features as the Free plan, but it includes up to 50 hours per month, and allows you to purchase additional hours as needed. You can find more details and subscribe here: RStudio Cloud

Thanks,
Robby

murthyrupali · 2021-10-05T05:26:15.394Z

Hi Robby,

I too have received the notification. Need to download the projects as well as work on a new project.

Thanks,
Rupali

Robby · 2021-10-06T14:20:31.795Z

HI Rupali,

As noted in my previous post, we added features a few months back that should help you out.

Project Export - you can download any project using the Export action on any project. Details are here in the Guide: https://rstudio.cloud/learn/guide#project-export
If you need additional project hours, we introduced the low cost Cloud Plus plan for $5 per month. We have recently increased its capacity and decreased the cost for additional hours - you now get 75 project hours per month included, and pay only 10¢ per additional project hour.

Hope this helps!