RStudio Not Starting after downloading

cyndi · 2021-05-14T22:53:29.679Z

RStudio will not start after being installed on a new Dell Vostro computer. Windows 10.

Error Information: No error is shown.

Spinning circle starts, then disappears.

**Similar to another problem with another user where firewall is blocking the software. Disabling the firewall did not make any difference. ** -

System Information:

RStudio Edition: Desktop
RStudio Version: 1.4.1106
OS Version: Windows 10
R Version: 4.0.5
Output your diagnostics report (if possible):

From RStudio Desktop Will Not Start on support.rstudio.com

andresrcs · 2021-05-15T00:33:15.239Z

cyndi:

installed on a new Dell Vostro computer.

Some time ago, there were reports of incompatibilities with Dell Backup and Recover software and uninstalling it solved the issue. Check this related topic.

RStudio v1.2.1335 crashes on File>Open or File>Save (Windows 7 Pro) RStudio IDE

Thanks for taking the time to share a minidump. It suggests the crash is associated with this symbol: FAILURE_SYMBOL_NAME: DBROverlayIconBackuped.dll!unknown_function I found an issue that appears to be related: https://www.dell.com/community/Productivity-Software/Backup-and-Recovery-causing-applications-using-Qt5-DLLs-to-crash/td-p/4590325 Are you by any chance using a Dell machine? If so, does upgrading the Backup and Recover Software application help?

cyndi · 2021-05-15T00:51:17.098Z

Thank you for this reply, too.
I will talk with my students about this.

system · 2021-06-05T00:52:12.354Z

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.

If you have a query related to it or one of the replies, start a new topic and refer back with a link.