RStudio Server Pro on EC2 - Licensing failed because this program is running inside a virtual machine

We have a process that installs RStudio Server Pro on and EC2 instance that is created from an image created by Packer. In activating our licence, we get the following error.

Licensing failed because this program is running inside a virtual machine. Evaluation inside a virtual machine requires either internet access or an offline evaluation key. Please contact RStudio customer support to arrange for evaluation or activation on this virtual machine.

I am trying to understand why we get this error.
We are not installing into a virtual or docker environment. Would this have anything to do with Packer creating the AMI in such a way that might have led to the environment being virtualised or dockerised?
Any help in elaborating on this issue would be appreciated.

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.