Shiny app greys out

shiny
shiny-server

#1

I host shiny apps on a virtual (e.g., https://www.telemetrie.xyz/hello/) server and everything works fine. Except for some colleagues that use windows computers with Kaspersky virus protection. I added a Godaddy SSL certificate to my apps, but the app still grays out.

Shinyapps hosted on shinapps.io work fine on all computer. Does anyone has a hint?


#2

Assuming you’re using Shiny Server, did you check the app logs for what kind of error is occurring? http://docs.rstudio.com/shiny-server/#application-error-logs


#3

The app logs are empty, assuming the process finished without an error. The server log gives the following warning:

[2018-01-18 09:19:47.892] [WARN] shiny-server - RobustSockJS collision: Hwkggii8cj734LG6v0