Spring Health - Data Scientist, Customer Analytics

Paid / New York, NY (hybrid - 2/3 days in office) / Full time


We are looking for a Data Scientist to join our Customer Analytics team. This is a new team driving the analytics and data product deliverables that enable our customers to understand the impact Spring Health is creating for their organization.

What we expect: You are fluent in R (particularly the tidyverse), have experience querying data with SQL, and are comfortable using Git
You are able to pull data using self-written SQL queries

Our mission: to eliminate every barrier to mental health.

Spring Health is the leading comprehensive mental health benefit for employers. We help employees understand their mental health issues and connect with best-in-class providers to get the right treatment at the right time.

From early detection to full recovery, Spring Health is the only clinically validated solution in the market proven to be more effective than traditional mental healthcare. By combining the latest technology with vetted providers, we help engage 1 in 3 employees, reduce recovery times, and lower healthcare costs. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry. We have raised over $300 million to date from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.

We are looking for a Data Scientist to join our Customer Analytics team. This is a new team driving the analytics and data product deliverables that enable our customers to understand the impact Spring Health is creating for their organization.

What you’ll be doing:

  • Be part of a team of innovative data scientists building the analytics story that demonstrates Spring Health's value to customers

  • Rapidly iterate with customers and our internal Sales and Customer Success teams to materialize that story in a scalable data product

  • Develop a deep understanding of how organizations design and evaluate their employee benefit programs

  • Analyze data across all aspects of the member mental health journey to show our customers their return on investment and provide them with actionable insights on how to further improve member wellbeing

What we expect from you:

  • You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you

  • You have a degree in a STEM-related field and at least 2-3 years of commercial experience in a data science role

  • You are fluent in R (particularly the tidyverse), have experience querying data with SQL, and are comfortable using Git

  • You enjoy telling stories with data - you’re excited about finding the narrative that will resonate most deeply with your audience

  • You are humble, highly motivated, and thrive in fast-paced environments

What we'd love to see (Bonus):

  • You have experience using any of the following data: EMR, clinical trials, claims data

  • You have experience building R packages or contributing to the open source R community

  • You have taken a data product from zero to one

  • You are proficient with Looker, Tableau, or other similar data visualization tools

  • You have operated in a role that required interaction with customers

Benefits of working at Spring Health:

Focus on total health including:

  • Generous medical, dental, vision coverage available day 1 + access to One Medical

  • Access to Spring Health’s platform which includes (10) free therapy sessions

  • Unlimited time off in addition to (12) paid holidays

  • 16-18 weeks paid parental leave

  • $500 per year Wellness Reimbursement

Creating a culture you can thrive in:

  • Flexible remote and hybrid work style arrangements

  • Calm Fridays to encourage meeting & distraction free days

  • Donation matching to support your favorite causes

  • Employee resource groups

Supporting you financially through:

  • Competitive mix of salary and stock options

  • Employer sponsored 401(k) match

In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:

  • Members Come First We are genuine member advocates.

  • Move Fast to Change Lives We build with urgency and intention.

  • Take Ownership We extend trust and hold ourselves accountable.

  • Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.

  • Science Will Win We will achieve impact by innovation and evidence based frameworks.

  • Candor with Care We are open, honest and empathetic.

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.


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