Unable to access a specific project in RStudio Cloud

acullum · June 30, 2020, 1:05am

Hi, not sure if this is the place for this, but I didn't see any other route to help:

A project I created a few months back in RStudio Cloud is getting stuck on the "Opening Project" window. Copies of this project created by students are also inaccessible. It's not the end of the world if things are unrecoverable, but I thought I'd at least see if there might be an easy fix.

https://rstudio.cloud/project/819074

Thanks,
Alistair

andresrcs · June 30, 2020, 1:16am

This is definitely the place to ask for help for this kind of issues, you just have to wait a little bit for RStudio people to weigh in, and they will take a look into this. In the meanwhile have you tried with the relaunch button?

acullum · July 10, 2020, 6:16pm

Thanks for the reply. It did finally resolve itself a few days later, for whatever reason.

system · July 31, 2020, 6:24pm

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.

acullum · December 15, 2020, 6:25pm

Thanks for the tip - I hadn't noticed that in the menus. Sadly, it didn't help. But I'll keep it in mind for future use!

_omar · December 3, 2020, 5:48am

I'm sorry to hear about your experience with the project. Can you please try the following:

Log out and back in to rstudio.cloud. Sometimes browser cache some data that prevents loading of projects correctly.
If logging out does not help, please try using a different browser, or using private/incognito mode with the same browser. For chrome, here's how to use incognito: https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

Thanks