Blank, unresponsive terminal pane, no cursor

RStudio IDE
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#1

Hi there,

I am unable to open the Terminal in RStudio (Windows, Desktop).

At first it would open, but no cursor, and would not accept inputs.

There is a Github issue listed here where it recommends installing the latest Daily Build version.

I did so, installing Version 1.3.745, but now if I try to open a terminal in RStudio I get:

image

Under Terminal diagnostics I receive this:

Global Terminal Information
---------------------------
Loaded TerminalSessions: 1
Handle: '1DF733A9' Caption: 'Terminal 1'

Terminal List Count: 1
Handle: '1DF733A9' Caption: 'Terminal 1' Session Created: true

Current Terminal Session Information
------------------------------------
Caption:     'Terminal 1'
Title:       ''
Cols x Rows  '117 x 12'
Shell:       'Git Bash'
Handle:      '1DF733A9'
Sequence:    '1'
Restarted:   'true
Busy:        'true'
Exit Code:   'null'
Full screen: 'client=false/server=false'
Zombie:      'false'
Track Env    'false'
Local-echo:  'false'
Working Dir: 'Default'
Interactive: 'Always'
WebSockets:  'true'

Current Terminal Emulator Settings
------------------------------------
bellStyle: sound
cursorStyle: block
fontFamily: "Lucida Console", monospace
fontWeight: normal
fontWeightBold: bold
rendererType: canvas
allowTransparency: false
cancelEvents: false
convertEol: false
cursorBlink: true
disableStdin: false
drawBoldTextInBrightColors: true
macOptionClickForcesSelection: false
macOptionIsMeta: false
rightClickSelectsWord: false
screenReaderMode: false
windowsMode: true
fontSize: 19
letterSpacing: 0
lineHeight: 1
tabStopWidth: 8
scrollback: 1000

System Information
------------------
Desktop:    'true'
Remote:     'false'
Platform:   'Windows'

Connection Information
----------------------
2020/1/16 18:58:23: Connect WebSocket: 'ws://127.0.0.1:4296/terminal/1DF733A9/'
2020/1/16 18:58:23: WebSocket connected
2020/1/16 18:58:24: Disconnected
2020/1/16 18:58:24: WebSocket closed

Local-echo Match Failures
-------------------------
<Not applicable>

It seems this issue has arisen for other users over the past 2 years or so, but I can't find a concrete fix anywhere.

Any advice?

Blank, unresponsive terminal, no cursor
Blank, unresponsive terminal pane
#2

Sorry to hear you are having trouble with this.

As a troubleshooting experiment to help narrow down the problem, can you try switching to Command Prompt instead of Git Bash, and see if you can start a terminal that way?

Tools / Global Options / Terminal, "New terminals open with:" Command Prompt

Then try and open a new terminal in RStudio and share the results.

#3

Hi Gary,

Hmm yes that is something I tried earlier; doing so now results in the same error:
image

#4

Hitting OK on that dialog and then hitting Enter at the Terminal results in this:
image

#5

Ok, so that eliminates git-bash as the underlying issue. Are you using Windows-10?

#6

In the global options for the terminal, try disabling the use of websockets.

#7

Same result when I try that :frowning:

#8

Hi,
It's my work PC, and they have purchased continued support for Windows 7 (Enterprise).
They plan on upgrading us to Windows 10, but are reticent as to when that will happen, so for now I'm stuck with 7 :frowning: :pensive:
I had hoped that was not the root of this problem

#9

RStudio 1.1 and 1.2 do support Windows 7 and the terminal does work on it (normally).

I will do more research and get back to you. My guess is a DLL is missing that is needed by a component we use on Windows.

1 Like
#10

That's what I thought!
Thanks so much Gary

#11

FYI; I tried uninstalling and then re-installing both R and RStudio.
But the problem persists.

Re-installed Versions:
R version 3.6.2 (2019-12-12) -- "Dark and Stormy Night"
RStudio Version 1.3.745

#12

Ok. Haven't made progress on my end, either, but haven't forgotten and will keep investigating.

1 Like
#13

No worries, thanks Gary.
My workplace is upgrading our PCs to Windows 10 on Thursday so I'm hoping after I've re-installed Rstudio with the new operating system the problem will be gone... will let you know.

#14

Great, keep me posted. I've been sick so am even less efficient than usual at getting to things.

#15

That sucks Gary no problem, hope you're feeling better soon :+1:

#17

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