Can't open RStudio

TLI · December 14, 2017, 3:30pm

I've been unable to open RStudio 1.1.383 all week. It tried to open, takes forever and then I get a message to either terminate or keep waiting - neither of which solves my problem.

This issue started several months ago, but multiple attempts to open RStudio eventually worked. Unfortunately that is no longer the case. I've included a diagnostic report below.

I'm using R 3.4.3 on a MacBook OS 10.13.1.

Thanks in advance!!

-------------
[1] "1.1.383"

$R
[1] "/usr/local/bin/R"

$pdflatex
[1] ""

$bibtex
[1] ""

$gcc
[1] "/usr/bin/gcc"

$git
[1] "/usr/bin/git"

$svn
[1] "/usr/bin/svn"

R version 3.4.3 (2017-11-30)
Platform: x86_64-apple-darwin15.6.0 (64-bit)
Running under: macOS High Sierra 10.13.1

Matrix products: default
BLAS: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
LAPACK: /Library/Frameworks/R.framework/Versions/3.4/Resources/lib/libRlapack.dylib

locale:
[1] en_CA.UTF-8/en_CA.UTF-8/en_CA.UTF-8/C/en_CA.UTF-8/en_CA.UTF-8

attached base packages:
[1] stats     graphics  grDevices utils     datasets  methods   base     

loaded via a namespace (and not attached):
[1] compiler_3.4.3 tools_3.4.3   

SysInfo:
sysname 
"Darwin" 
release 
"17.2.0" 
version 
"Darwin Kernel Version 17.2.0: Fri Sep 29 18:27:05 PDT 2017; root:xnu-4570.20.62~3/RELEASE_X86_64" 
nodename 
"Taras-MacBook-Pro.local" 
machine 
"x86_64" 
login 
"Tara" 
user 
"Tara" 
effective_user 
"Tara" 

R Version:
               _                           
platform       x86_64-apple-darwin15.6.0   
arch           x86_64                      
os             darwin15.6.0                
system         x86_64, darwin15.6.0        
status                                     
major          3                           
minor          4.3                         
year           2017                        
month          11                          
day            30                          
svn rev        73796                       
language       R                           
version.string R version 3.4.3 (2017-11-30)
nickname       Kite-Eating Tree            
$`_`
[1] "/Applications/RStudio.app/Contents/MacOS/RStudio"

$`__CF_USER_TEXT_ENCODING`
[1] "0x1F5:0x0:0x52"

$Apple_PubSub_Socket_Render
[1] "/private/tmp/com.apple.launchd.Yvn6sEdApt/Render"

$CLICOLOR_FORCE
[1] "1"

$DISPLAY
[1] "/private/tmp/com.apple.launchd.RxIyDu0EoI/org.macosforge.xquartz:0"

$DYLD_FALLBACK_LIBRARY_PATH
[1] "/Library/Frameworks/R.framework/Resources/lib:/Users/Tara/lib:/usr/local/lib:/usr/lib:::/lib:/Library/Java/JavaVirtualMachines/jdk1.8.0_121.jdk/Contents/Home/jre/lib/server"

$EDITOR
[1] "vi"

$GIT_ASKPASS
[1] "rpostback-askpass"

$HOME
[1] "/Users/Tara"

$LANG
[1] "en_CA.UTF-8"

$LC_CTYPE
[1] "en_CA.UTF-8"

$LN_S
[1] "ln -s"

$LOGNAME
[1] "Tara"

$MAKE
[1] "make"

$PAGER
[1] "/usr/bin/less"

$PATH
[1] "/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin:/opt/X11/bin"

$PWD
[1] "/Users/Tara"

$R_BROWSER
[1] "/usr/bin/open"

$R_BZIPCMD
[1] "/usr/bin/bzip2"

$R_DOC_DIR
[1] "/Library/Frameworks/R.framework/Resources/doc"

$R_GZIPCMD
[1] "/usr/bin/gzip"

$R_HOME
[1] "/Library/Frameworks/R.framework/Resources"

$R_INCLUDE_DIR
[1] "/Library/Frameworks/R.framework/Resources/include"

$R_LIBS_SITE
[1] ""

$R_LIBS_USER
[1] "~/Library/R/3.4/library"

$R_PAPERSIZE
[1] "a4"

$R_PDFVIEWER
[1] "/usr/bin/open"

$R_PLATFORM
[1] "x86_64-apple-darwin15.6.0"

$R_PRINTCMD
[1] "lpr"

$R_QPDF
[1] "/Library/Frameworks/R.framework/Resources/bin/qpdf"

$R_RD4PDF
[1] "times,inconsolata,hyper"

$R_SESSION_TMPDIR
[1] "/var/folders/4f/r5ylzycx63x8njm_1p9qz9vm0000gn/T//Rtmpi9Coth"

$R_SHARE_DIR
[1] "/Library/Frameworks/R.framework/Resources/share"

$R_SYSTEM_ABI
[1] "osx,gcc,gxx,gfortran,?"

$R_TEXI2DVICMD
[1] "/usr/local/bin/texi2dvi"

$R_UNZIPCMD
[1] "/usr/bin/unzip"

$R_ZIPCMD
[1] "/usr/bin/zip"

$RMARKDOWN_MATHJAX_PATH
[1] "/Applications/RStudio.app/Contents/Resources/resources/mathjax-26"

$RS_RPOSTBACK_PATH
[1] "/Applications/RStudio.app/Contents/MacOS/rpostback"

$RS_SHARED_SECRET
[1] "155261c2-909a-4d9d-9a89-6acb48e91c12"

$RSTUDIO
[1] "1"

$RSTUDIO_CONSOLE_COLOR
[1] "256"

$RSTUDIO_CONSOLE_WIDTH
[1] "80"

$RSTUDIO_PANDOC
[1] "/Applications/RStudio.app/Contents/MacOS/pandoc"

$RSTUDIO_SESSION_PORT
[1] "43300"

$RSTUDIO_USER_IDENTITY
[1] "Tara"

$RSTUDIO_WINUTILS
[1] "bin/winutils"

$SED
[1] "/usr/bin/sed"

$SHELL
[1] "/bin/bash"

$SHLVL
[1] "1"

$SSH_ASKPASS
[1] "rpostback-askpass"

$SSH_AUTH_SOCK
[1] "/private/tmp/com.apple.launchd.LMGpXByETJ/Listeners"

$TAR
[1] "/usr/bin/tar"

$TERM
[1] "xterm-256color"

$TERM_PROGRAM
[1] "Apple_Terminal"

$TERM_PROGRAM_VERSION
[1] "400"

$TERM_SESSION_ID
[1] "281205C3-4D2A-4EAB-9A8D-427B28FAE2B0"

$TMPDIR
[1] "/var/folders/4f/r5ylzycx63x8njm_1p9qz9vm0000gn/T/"

$USER
[1] "Tara"

$XPC_FLAGS
[1] "0x0"

$XPC_SERVICE_NAME
[1] "0"

 [1] ".GlobalEnv"        "tools:rstudio"     "package:stats"    
 [4] "package:graphics"  "package:grDevices" "package:utils"    
 [7] "package:datasets"  "package:methods"   "Autoloads"        
[10] "package:base"

Log file: rdesktop.log
--------------------------------------------------

(Empty)

Log file: rsession-Tara.log
--------------------------------------------------

11 Dec 2017 22:41:18 [rsession-Tara] WARNING Abort requested; LOGGED FROM: bool rstudio::session::connection::checkForAbort(boost::shared_ptr<HttpConnection>, const boost::function<void ()>) /Users/rstudio/rstudio/src/cpp/session/http/SessionHttpConnectionUtils.cpp:137
11 Dec 2017 23:06:47 [rsession-Tara] WARNING Abort requested; LOGGED FROM: bool rstudio::session::connection::checkForAbort(boost::shared_ptr<HttpConnection>, const boost::function<void ()>) /Users/rstudio/rstudio/src/cpp/session/http/SessionHttpConnectionUtils.cpp:137
12 Dec 2017 13:43:57 [rsession-Tara] WARNING Abort requested; LOGGED FROM: bool rstudio::session::connection::checkForAbort(boost::shared_ptr<HttpConnection>, const boost::function<void ()>) /Users/rstudio/rstudio/src/cpp/session/http/SessionHttpConnectionUtils.cpp:137
13 Dec 2017 14:06:58 [rsession-Tara] WARNING Abort requested; LOGGED FROM: bool rstudio::session::connection::checkForAbort(boost::shared_ptr<HttpConnection>, const boost::function<void ()>) /Users/rstudio/rstudio/src/cpp/session/http/SessionHttpConnectionUtils.cpp:137
14 Dec 2017 12:49:57 [rsession-Tara] WARNING Abort requested; LOGGED FROM: bool rstudio::session::connection::checkForAbort(boost::shared_ptr<HttpConnection>, const boost::function<void ()>) /Users/rstudio/rstudio/src/cpp/session/http/SessionHttpConnectionUtils.cpp:137

TLI · December 14, 2017, 3:48pm

Update: Installing an older version of RStudio (0.99.903) allows me to open RStudio, but if I upgrade to the newer version (1.0.153 or 1.1.383), it no longer opens.

Any one know why this is happening?

TLI · December 18, 2017, 2:39pm

I could still use help with this issue. Although I am able to get some work done on an earlier version of RStudio, plotting will not work until I install a newer version of RStudio that DOES NOT work on my computer.

nick · December 18, 2017, 4:13pm

If you're willing to wipe out your settings, have you tried resetting the program's state?

TLI · December 18, 2017, 4:18pm

I've actually already tried this a few times.

nick · December 18, 2017, 4:38pm

Do you have an .Rdata file that is being loaded at startup, or anything in an .Rprofile or .Rprofile.site file? Otherwise, I'm out of ideas -- hopefully someone more knowledgeable has some better ones!

TLI · December 18, 2017, 4:54pm

Thanks Nick.

I've tried looking for .Rdata files on my macbook, but I've never been able to find one. If you know how to search for them, I'm open to deleting it. But if it's there, I don't know where.

kevinushey · December 18, 2017, 6:22pm

Do you have any better luck with the current preview release of RStudio (v1.1.399 or greater)? You can download it at:

https://www.rstudio.com/products/rstudio/download/preview/

TLI · December 18, 2017, 7:37pm

I just tried that preview version - it also doesn't work.

TLI · December 18, 2017, 8:48pm

Hi all,

Thanks for all your thoughts so far.

Today I deleted all of the data in my RStudio Global Environment and also ran the following:
rm(list = lsf.str())
rm(list = ls.str(mode = 'numeric'))
unlink(".RData")

I'm not sure which (of if all) made the difference, but I've updated RStudio to 1.1.383 and so far everything I've tried works. fingers crossed

kevinushey · December 19, 2017, 6:28pm

Awesome news!

If removing your old .RData resolved the issue, it's possible you were working with a very large R workspace (ie, with very large R objects / tables), and the attempt to restore that workspace was causing RStudio to hang. Could that be the case?

We should try to better indicate what RStudio is doing during initialization, so that issues of this form can be more easily diagnosed. Thanks!

TLI · December 19, 2017, 6:42pm

Hi Kevin,

I'm not sure. I can't think of anything I work with being particularly large (and why it would work for an older version, but not the newer one?). But you'd probably have a better sense of that than me!

But yes, if there's some way to indicate why RStudio can't open, that would really help!

Tara

filipwastberg · December 21, 2017, 9:00am

I had the same problem when updating and removed Rdata with
unlink(".RData"), now it works.

Bita · October 19, 2018, 12:28am

Typing this in the terminal worked: rm /Users/bita/.RData