Error in value[[3L]](cond) & Error in curl

General
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#1

We are facing this error now only in development environment.
We didn't see the error before. Can you please suggest us, how to proceed with this.

ERROR:
Error in value[[3L]](cond) : 
  Failed to connect to Genedata Profiler server 'https://profiler.dev.genmab.net':
Error in curl::curl_fetch_memory(url, handle = handle): SSL certificate problem: unable to get local issuer certificate

Is the server configured correctly via the environment variables PROFILER_URL, PROFILER_CLIENT_ID, and PROFILER_CLIENT_SECRET in Renviron.site file?

Many thanks in advance!

#2

Can you please describe what caused this error? It will be helpful to have more information about what you tried to do. For example, what was the R code you ran prior to getting this error?

1 Like
#3

I followed these commands with getting the package from

install.packages("RPresto")
install.packages("vroom")
install.packages("getPass")
install.packages("~/ProfilerAPI_14.0.7.tar.gz", repos = NULL, type = "source")
Sys.setenv("PROFILER_URL"= "https://profiler.dev.genmab.net/")
Sys.setenv("PROFILER_CLIENT_ID"="xxxx-xxxxxx-xxxxxxx")
Sys.setenv("PROFILER_CLIENT_SECRET"="xxxxx-xxxxx-xxxxxx")
library(ProfilerAPI)
> api <- createProfilerAPI()
> api$authenticate('validation-dev')

After entering the password. I am facing this error.

#4

So you're using a package called ProfilerAPI that you installed from a local source.

Is this package available somewhere publicly? How can we help you if we don't have the source code of what you're trying to do?

Please provide a reproducible example of how to reproduce this error.

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#5

Yes, you are right, we are using ProfilerAPI package. This package is private.
Can you please share private email. So I can share the package.
or else please email me: sran@genmab.com
Many Thanks!

#6

I'm sorry, but this is a community forum and we can't provide private support for open source R questions

Please ask the developer of the private package for support. If they don't know how to fix, ask them to provide a minimal reproducible example (reprex) of the problem and to post this reprex here.

1 Like
#7

Ok sure,
I will connect with them and ask for reprex of the problem. And get back you to soon.

Many Thanks!

#8

It was solved by one of your employee: Jay Clark

Many Thanks for your support!

#9

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