Microsoft Visual C++ Runtime Error

RStudio IDE
21

Edit: Made an extra key for Rstudio.exe and it worked. Here is a download link for the dump file. Hope it helps to find the culprit.

Thank you very much for providing registry keys, and sorry I did not come back earlier.
Below is a WER report from trying to launch RStudio after restart, if this is of any use. Although the registry now features a LocalDumps key, it did not generate a minidump, unfortunately. The minidump folder only contains one unrelated dump from last year.

Version=1
EventType=APPCRASH
EventTime=131798583829216772
ReportType=2
Consent=1
UploadTime=131798583830270109
ReportIdentifier=589dd2f7-aa10-11e8-9912-5065f33b3c1c
IntegratorReportIdentifier=fb3c8fef-8e48-4bdc-8556-38cb24298335
WOW64=1
NsAppName=rstudio.exe
AppSessionGuid=00002d50-0001-0086-20c3-7f161d3ed401
TargetAppId=W:00064b742efb20a597728060faf1b91d582200000904!0000810fc76e8dbc2f7474f0a828ce53e529215457e7!rstudio.exe
TargetAppVer=2018//07//16:22:29:07!83ad3a!rstudio.exe
BootId=4294967295
Response.BucketId=c0a4c21406d6aae476f27e60945f420b
Response.BucketTable=1
Response.LegacyBucketId=1653522966469624331
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=rstudio.exe
Sig[1].Name=Application Version
Sig[1].Value=1.1.456.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5b4d1c33
Sig[3].Name=Fault Module Name
Sig[3].Value=rstudio.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.1.456.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5b4d1c33
Sig[6].Name=Exception Code
Sig[6].Value=40000015
Sig[7].Name=Exception Offset
Sig[7].Value=000c23f0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.14393.2.0.0.256.121
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3072
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=67a6
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=67a61580625093a34b43dcf49ceed5f7
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9065
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9065914d4e4b3dcb98e161cbc3097335
UI[2]=C:\Program Files\RStudio\bin\rstudio.exe
UI[3]=RStudio has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\RStudio\bin\rstudio.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[5]=C:\Program Files\RStudio\bin\Qt5Core.dll
LoadedModule[6]=C:\Program Files\RStudio\bin\Qt5Gui.dll
LoadedModule[7]=C:\Program Files\RStudio\bin\Qt5Network.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[9]=C:\WINDOWS\System32\sechost.dll
LoadedModule[10]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[11]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[12]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[13]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[14]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[18]=C:\WINDOWS\System32\USER32.dll
LoadedModule[19]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[20]=C:\WINDOWS\System32\win32u.dll
LoadedModule[21]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[22]=C:\WINDOWS\System32\ole32.dll
LoadedModule[23]=C:\Program Files\RStudio\bin\Qt5PrintSupport.dll
LoadedModule[24]=C:\WINDOWS\System32\combase.dll
LoadedModule[25]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[26]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[27]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[28]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[29]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[30]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[31]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[32]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[33]=C:\WINDOWS\System32\shcore.dll
LoadedModule[34]=C:\WINDOWS\System32\profapi.dll
LoadedModule[35]=C:\Program Files\RStudio\bin\Qt5WebKit.dll
LoadedModule[36]=C:\WINDOWS\System32\COMDLG32.DLL
LoadedModule[37]=C:\Program Files\RStudio\bin\Qt5WebKitWidgets.dll
LoadedModule[38]=C:\Program Files\RStudio\bin\Qt5Widgets.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\DNSAPI.DLL
LoadedModule[40]=C:\WINDOWS\System32\NSI.dll
LoadedModule[41]=C:\Program Files\RStudio\bin\libgcc_s_dw2-1.dll
LoadedModule[42]=C:\Program Files\RStudio\bin\libstdc++-6.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[44]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.447_none_5507ded2cb4f7f4c\COMCTL32.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[46]=C:\Program Files\RStudio\bin\Qt5OpenGL.dll
LoadedModule[47]=C:\Program Files\RStudio\bin\Qt5Multimedia.dll
LoadedModule[48]=C:\Program Files\RStudio\bin\Qt5MultimediaWidgets.dll
LoadedModule[49]=C:\Program Files\RStudio\bin\Qt5Sensors.dll
LoadedModule[50]=C:\Program Files\RStudio\bin\libwinpthread-1.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\OPENGL32.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINMM.DLL
LoadedModule[57]=C:\Program Files\RStudio\bin\icuin53.dll
LoadedModule[58]=C:\Program Files\RStudio\bin\icuuc53.dll
LoadedModule[59]=C:\Program Files\RStudio\bin\Qt5Sql.dll
LoadedModule[60]=C:\Program Files\RStudio\bin\Qt5Qml.dll
LoadedModule[61]=C:\Program Files\RStudio\bin\Qt5Quick.dll
LoadedModule[62]=C:\Program Files\RStudio\bin\Qt5Positioning.dll
LoadedModule[63]=C:\Program Files\RStudio\bin\Qt5WebChannel.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\MPR.DLL
LoadedModule[66]=C:\Program Files\RStudio\bin\icudt53.dll
LoadedModule[67]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[68]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[69]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[70]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[71]=C:\Program Files (x86)\TeamViewer\tv_w32.dll
LoadedModule[72]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[73]=C:\Program Files (x86)\WordWeb\WHook.dll
LoadedModule[74]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[75]=C:\WINDOWS\SYSTEM32\OLEACC.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=RStudio
AppPath=C:\Program Files\RStudio\bin\rstudio.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=0DFDCE5D8DAA22DA620868189DF3A510
MetadataHash=713325709

22

Thanks for sharing this!

The main thing that stands out to me -- RStudio appears to be loading modules related to TeamViewer and WordWeb:

LoadedModule[71]=C:\Program Files (x86)\TeamViewer\tv_w32.dll
LoadedModule[73]=C:\Program Files (x86)\WordWeb\WHook.dll

This normally wouldn't be the case (since most users won't have these applications installed), so they must be running in the background and hooking into the application or something similar. Does shutting down these applications before launching RStudio (or uninstalling them altogether) make any difference?

23

Thank you for replying so quickly! I have uninstalled Wordweb and disabled Teamviewer. They do no longer appear in the WER (download link). It did not help, unfortunately. You can find the new minidump here.

24

You might also try the preview release of RStudio, to see if you have any luck there. If it still crashes, a new minidump would still be appreciated -- our ability to debug Windows crashes with the v1.2 builds of RStudio is greatly improved, and so we might be able to learn more there as well.

I'll try analyzing that minidump to see if there's anything new I can learn as well.

25

Unfortunately I cannot generate a minidump now - it seems to work :+1:
Having another issue on my laptop: using different keyboard layouts, RStudio randomly disables arrow keys. I have to switch to US to use the arrow keys and switch back to Danish to sight-type brackets and carets and such. I will check out the preview before filing this :slight_smile:

p.s. I still have the former version installed, and that one reliably crashes.

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