Rstudio server pro (trial) running on VM

Posit Professional & Hosted Products
1

I installed a pro-trial version of Rstudio server on the VM.
As a result, the license expiration message is being printed out.
When checking the var/log/message, the following message was output.

May 18 11:05:13 SkI-bipapp1 license - manager [6682] : ERROR Error logging a trial : (17)
Licensing failed because this program is running inside a virtual machine.
Evaluation inside a virtual machine requires either access or an offline evaluation key.
Please contact RStudio customer support to cover or activate on this virtual machine ;
LO GGED FROM : int inttudio::activation:ActivationContext:reportError
(const std::string &, HRESULT) / rootshtudio-protocmsserveractivationContext 92.

What should I do?

2

To start an RStudio Pro trial in a virtual machine, you need to use the begin-evaluation-request command as follows:

$ rstudio-server license-manager begin-evaluation-request

This will emit some XML, which you should send to support@rstudio.com to start your trial. More info in the Admin Guide here:

http://docs.rstudio.com/ide/server-pro/license-management.html#evaluations

1 Like
3

Thank you for replying.

Support team supported the solution to the virtual machine licensing issue.

Have a nice day.
soo-been

1 Like