Shiny app disconnects only on server--logs show no errors

Any news on the potential bug in shinyapps.io? I'm receiving more reports from users of the server disconnecting. If this problem persists I need to find a workaround or use another service.

We've confirmed the issue with the shinyapps.io load balancers, and we going to look into a fix for it over the next week or two. However with the holidays fast approaching we can't commit to an exact date for a resolution at this time. We will update you with more information early in the new year. I apologize for the inconvenience, and appreciate your continued patience.

Thanks for the update. I’ll look forward to seeing this fix deployed. Happy holidays!

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