Unable to deploy to shinyapps.io due to strange ubuntu issue when loading package dependencies

I am trying to deploy an app that has been deployed many times already and am reaching a very strange error about Ubuntu dependencies (I am running from mac, have restarted RStudio, and reinstalled rsconnect).

Here is the error:

> library(rsconnect)
> deployApp("loans_calc")
Preparing to deploy application...
Update application currently deployed at
https://jmaddalena.shinyapps.io/loans_calc/? [Y/n] Y
DONE
Uploading bundle for application: 389328...DONE
Deploying bundle: 2130042 for application: 389328 ...
Waiting for task: 619645026
  building: Parsing manifest
  building: Building image: 2245978
  building: Installing system dependencies
################################ Begin Task Log ################################ 
[2019-06-04T17:41:34.180698062+0000] Execute script: packages/build/sys.sh
+ set -e
+ apt-get update -qq
E: The repository 'http://cran.rstudio.com/bin/linux/ubuntu xenial/ Release' is no longer signed.
################################# End Task Log ################################# 
Error: Unhandled Exception: Child Task 619645027 failed: Error building image: Build exited with non-zero status: 100
3 Likes

Hi,

Sorry you're running into a problem deploying a dashboard to shinyapps.io. We have identified the underlying cause of the issue and are actively working to resolve the problem.

Sean

3 Likes

Hi, also had that problem.
I'll patiently wait for it to be fixed

Hi,
I'm experiencing exactly the same problem. Going crazy since early this morning trying to solve this without any luck. I really need to deploy my app asap!
Thanks

[2019-06-04T18:51:57.124489204+0000] Execute script: packages/build/sys.sh

  • set -e
  • apt-get update -qq
    E: The repository 'http://cran.rstudio.com/bin/linux/ubuntu xenial/ Release' is no longer signed.
    ################################# End Task Log #################################
    Erro: Unhandled Exception: Child Task 619662727 failed: Error building image: Build exited with non-zero status: 100

Many thanks-in-advance to RStudio for addressing this issue for us.
Mine got those errors at 2019-06-04T18:41:22.564555447+0000.

Hi,

There is a hardware failure related to R ubuntu packages. From what we understand this should be fixed the next time CRAN syncs but that is largely outside of our control. This would affect any shiny applications which are dependent on system packages - but applications that are not dependent on system packages should still be building correctly.

We are presently review other options that would allow for a faster recovery.

Sean

3 Likes

Sean,

Thanks for updating us! How often does CRAN usually sync? Is it normally every day? Every week? etc? just to get an approximate timeframe?

Hi, just experienced the same problem a couple of minutes ago. Hope it will be fixed soonest

Check out the status of the issue here (got this from support email):
https://status.rstudio.com/

3 Likes

I am encountering the same issue. I have tried deploying from a Windows OS however I get the same issue, it appears the Shiny app previously deployed retains the Ubuntu package build configuration? I saw on the status of the issue (link provided by @KHaley, thank you!) that this issue will not be resolved shortly -- could you advise on alternate plans for those of use working on deadlines? Would a total app rebuild be necessary? Thank you in advance for your help with this issue.

1 Like

hello,

yes what should we do to work around this issue? and by package dependency do you mean any package from CRAN? that's a lot of packages...

It seems it's already fixed. I was able to publish a few mins ago https://status.rstudio.com/

Yeah. It's been fixed. I was able to deploy my app.
Thank you R Studio support!

Hi Sean, i am now getting the following error message different from the initial one:
57%20PM